Ordering & Delivery

How to Order

To buy an item you must first add it to your shopping basket, to do this simply click on the "Add to Basket" button alongside the item you wish to buy.

Your shopping basket is displayed each time you add an item or can be displayed at any time by clicking on "Your Basket" at the top of each page.

To remove an item from your basket click on the "Delete" button alongside the item; to empty your basket complete simply click on the "Empty" button alongside the Basket Total.

Once you have added all of the items you wish to purchase to your basket you should proceed to our secure checkout by clicking on the "Secure Checkout" button within your basket, by clicking on "Secure Checkout" at the top of each page.

From this point on simply follow the on-screen instructions.

Prices

All prices are quoted in pounds sterling and include VAT at the current applicable UK rate where appropriate.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

Delivery

Delivery is FREE - the price you see is the price you pay.

We only ship to mainland UK postal addresses. If you live elsewhere and would like to place an order please contact us for a quote.

We aim to ship all orders within 2 working days of receiving your payment (cleared funds); if we cannot, we will attempt to contact you and give you the option to cancel your order. Please contact us for a quote if you require an item urgently.

Returns & Complaints

If you change your mind please contact us within 24 hours of placing your order.

We hope that you will be happy with your purchases, however you may return items in their original condition and packaging within 7 days of delivery and we will either exchange them or refund you. For your own protection, you should ensure the items are adequately insured while in transit.

If you are unhappy with any aspect of our service or products then please contact us.

Security

All details transmitted between your browser and the server are SSL encrypted to guard against their interception by unauthorised persons.

Secure on-line payment is available via SagePay.

Recycling

In accordance with the Waste Electrical or Electronic Equipment (WEEE) Directive, we operate a like-for-like take back scheme when you purchase any electrical item from us. Click here for more information.